Changes saved only on this device

Until a change syncs, the only copy is on the device where you made it. Most of the time that lasts a moment. If you’ve been offline, sync is paused or something is wrong, changes can wait on the device for longer. They’re safe there, and they sync as soon as they can.

See what’s waiting

In Settings, the General tab shows how many changes are waiting to sync for the open notebook, for example “3 changes waiting to sync.”

Get them to sync

1. Connect to the internet and keep the app open.
2. If sync is paused, click Resume. Otherwise click Retry now.
3. Wait for All changes synced.

Keep them safe in the meantime

• Don’t clear the browser’s site data or the app’s storage, and don’t uninstall the app. That deletes this device’s copy, unsynced changes included.
• Signing out keeps this device’s copy. Sign back in with the same account and the notebook syncs where it left off.
• To be safe, press CtrlShiftE to export a backup. The ZIP includes changes that haven’t synced yet.

When changes can’t sync for now

• The trial has ended: the workspace is read-only. Your changes stay on this device and sync once an owner or admin chooses a plan.
• Your access changed: if you were removed from a workspace, your copy stays on this device but can’t sync. Export it if you want to keep it.

Notes from before you signed in

Notebooks saved on a device before you had an account stay on that device until you copy them in.

1. Open the notebook you want to copy them into.
2. Open the account menu at the bottom of the sidebar and choose Notes on this device. You can also use Notes from before you signed in under Your data in Settings.
3. Click Copy here to add the notes to the open notebook, or Backup to download them as a ZIP.

Copying merges the notes in without overwriting anything, and the original stays on the device. Click Don’t remind me to stop being reminded about them.