Change plan, payment method or invoices

Owners and admins manage a workspace’s subscription on its Plans page. Plan changes happen in the app; your card, billing details and invoices are on Stripe’s billing page, one click away.

Switch plans or billing period

1. Open the workspace switcher at the top of the sidebar and choose Plans and billing. You can also open Settings (Ctrl,) and pick the Plans tab.
2. Under Choose a plan, pick Monthly or Yearly.
3. Select Switch to Pro or Switch to Team. To change only the billing period, select Switch to yearly or Switch to monthly on your current plan.
4. Check the price in the confirmation and select Switch plan.

Upgrades and changes of billing period are charged right away, less the unused time on your current plan. Moving to a cheaper plan turns the difference into credit on your next invoice. During a trial, nothing is charged until the trial ends.

Update your card, billing details or tax ID

1. On the Plans page, select Payment and invoices. Stripe’s billing page opens; from the Android and Linux apps it opens in your browser.
2. Update your payment method, or your billing name, email, address or tax ID.
3. When you’re done, follow the link back to Scribblespace.

Download invoices

Your invoices are on the same Stripe page: select Payment and invoices and open any invoice to view or download it. The Billing history card on the Plans page also lists plan changes and payments, newest first.

If a payment fails

The plan shows Payment failed, and owners and admins see “Your last payment didn’t go through”. Stripe retries the card automatically, and the workspace keeps its plan in the meantime. To keep it, update the card under Payment and invoices; the reminder’s Update payment button takes you to the Plans page.